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The Healing Process: How to Best Provide Aftercare Instructions for Clients

When it comes to providing top-quality permanent makeup services to your clients, part of providing a great experience and ensuring long-lasting results is good aftercare. As many professionals know, the healing process after a permanent makeup procedure is just as important as the procedure itself, and proper aftercare instructions can mean the difference between a successful permanent makeup experience and a disappointing one for both the client and the practitioner. Here are some tips on providing the best aftercare instructions for your clients.

Determine What Works Best for Healing

Of course, it’s important to understand what kind of care your procedures need afterward so you can communicate this information to your clients. Talk to your clients to see what’s worked best for them and what doesn’t work, and use this information to gather the tips and tricks you’ll provide to your future clients.

Offer Written Options

Not everyone is able to remember every instruction for aftercare, and sometimes clients may forget the details of what they need to do. Help prepare your clients just in case by either printing out aftercare information or providing a link to a digital version of the same information. This way they can reference your instructions whenever they need to.

Be Clear & Concise

While many professionals want to educate their clients as much as possible, it’s also important to provide clear and concise instructions to ensure they’re easy to understand and easy to follow throughout the healing process for your clients.

Ensure You Answer Questions

Before your clients leave an appointment, be sure to allow them to ask questions. If you’re comfortable taking messages or calls, you can give them your business phone number in case they have questions after their appointment, or provide them with an online resource instead.

Great aftercare can help to make sure that your procedure is successful and the results are long-lasting and look the way they’re supposed to! With these tips for aftercare instructions from the International School of Permanent Makeup, it’ll be easier than ever to ensure your clients have all the information they need!

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